Associate - Office Administration & Facilities/IT Coordination
About the role
The Associate - Office Administration & Facilities/IT Coordination role at Rootcode involves managing the organization's IT infrastructure needs while supporting daily administrative and operational activities. The position requires handling procurement, setup, and configuration of IT devices, maintaining IT security practices in line with ISO 27001, troubleshooting device and network issues, and assisting with office facilities management. The ideal candidate will coordinate with internal teams and external vendors, maintain accurate records, and ensure a secure and efficient work environment. Rootcode offers a supportive and open work culture, opportunities for career growth, and exposure to the latest technologies.
Must have
- Diploma, HND, in Information Technology, Business Administration, Operations, or a related field
- 1 year of experience in IT support, office administration/operations, or a similar role
- Hands-on knowledge of device setup, software installation, and basic IT troubleshooting
- Good communication, coordination, and interpersonal skills
- Strong organizational, follow-up, and time management abilities
- Ability to take ownership of tasks, work independently, and ensure timely completion
- Ability to coordinate effectively with vendors, service providers, and internal stakeholders
- Good attention to detail and ability to maintain accurate records and documentation
- Good working knowledge of Google Suite applications - Sheets, Docs, Slides, etc.
Technologies
- ISO 27001
Highlights
Willingness to work on Saturdays (half-day) is required, with compensation as a half-day off on a weekday. Rootcode is headquartered in Sri Lanka with a corporate office in Estonia and serves clients across Europe and North America.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka