IT Technician
About the role
Nawaloka Hospitals PLC is hiring an IT Technician to provide day-to-day technical support for computer systems, hardware, software, networks, and IT equipment. The role involves assisting users, troubleshooting technical issues, maintaining IT infrastructure, and ensuring the smooth operation of hospital IT services. Key responsibilities include supporting computers and IT equipment, installing and maintaining hardware and software, resolving network issues, supporting Windows systems, and maintaining IT records. Candidates should have relevant qualifications and experience in IT support or helpdesk roles.
Must have
- Diploma, Higher Diploma, or professional qualification in Information Technology, Computer Hardware, Networking, or a related field.
- Good knowledge of computer hardware, operating systems, and software installation.
- Knowledge of LAN/WAN, TCP/IP, Wi-Fi, and basic network troubleshooting.
- Ability to troubleshoot desktops, laptops, printers, scanners, and other IT equipment.
- Familiarity with Windows operating systems and Microsoft Office applications.
- Basic understanding of IT security, antivirus, user accounts, and access controls.
- Strong problem-solving, communication, and customer-service skills.
- Ability to work effectively under pressure and respond promptly to technical issues.
- Previous experience in IT support, helpdesk, or technical support will be an advantage.
Nice to have
- Experience in the healthcare industry will be an added advantage.
Technologies
- Microsoft 365
- TCP/IP
- WAN
Highlights
Applicants should mention 'IT Technician' in the email subject line and send their CV to recruitment@nawaloka.com. Experience in the healthcare industry is considered an added advantage.
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