L2 Network Engineer
About the role
The L2 Network Engineer role involves delivering network projects, providing customer support, troubleshooting, and driving continuous improvement across Cisco environments. The position requires working with customer environments of varying complexity, managing technical issues, support queues, project activities, and documentation. The engineer will have opportunities to expand into solution design, network automation, AI-assisted workflows, and emerging Cisco technologies. The company is an established IT consultancy specializing in Cisco technologies and customer-focused network solutions, committed to simplifying complex technology challenges and delivering high-quality service.
Must have
- 3–5 years of experience in network engineering or network support roles
- Previous experience working within an Australian MSP environment
- Strong networking knowledge across routing and switching, wireless, SD-WAN, and security technologies
- Hands-on experience with Cisco technologies, particularly Cisco Meraki and Catalyst solutions
- Experience designing, implementing, configuring, and supporting network solutions across customer environments
- CCNA certification
- Demonstrated ability to work autonomously, take ownership of technical issues, and deliver solutions with minimal supervision
Nice to have
- CCNP certification or equivalent
- Cisco certifications such as DevNet Associate or other relevant certifications
- Experience with network automation technologies such as Python, Ansible, REST APIs, Terraform, or Git
- Exposure to AI tools and AI-assisted technical workflows
- Experience with voice networking technologies
- Familiarity with infrastructure-as-code concepts and automation-first operational models
Technologies
- Ansible
- CCNA
- CCNP
- Cisco
- Claude
- Git
- Infrastructure as Code
- Python
- REST
- SD-WAN
- Terraform
Highlights
The role offers payment in Australian Dollars, medical insurance from day one (covering spouse or parents if unmarried), OPD coverage, home office setup and internet allowances, gym and wellness allowance, regular team events, mental health support, reimbursement for industry certifications, flexible work arrangements (home or office), and rewards and recognition programs. The company uses AI tools in the hiring process, but final decisions are made by humans.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka