Associate - Business Support (UK Calendar - UK Shift)
About the role
H Connect International, a leading BPO company and subsidiary of the Hirdaramani Group, is seeking an Associate - Business Support to join their team. The role involves reviewing and interpreting client problem statements, preparing process documentation, and collaborating with founders to design improved processes using the client's proprietary platform. Responsibilities include daily team collaboration, direct client communication, and supporting process improvement initiatives. The position requires a background in business administration, strong English skills, analytical thinking, and the ability to work in a remote team environment.
Must have
- Following a Diploma or Bachelor’s degree in Business Administration, or a related field.
- Minimum 6 months of experience in administration or a similar capacity.
- Willingness to work with AI models.
- Strong command of written and spoken English.
- Analytical mindset with the ability to understand and interpret problems effectively.
- Strong communication skills with the ability to collaborate in a remote team environment.
- Proactive, adaptable, and capable of working with limited direction.
- Familiarity with business process design or lean principles.
- Basic understanding of Standard Operating Procedures (SOPs).
Nice to have
- Prior internship or brief exposure to client-facing environments (Preferred).
Highlights
The role operates on a UK calendar and UK shift. Candidates must be willing to work with AI models and collaborate remotely. Prior internship or exposure to client-facing environments is preferred but not mandatory. The company values diversity and inclusion and is an equal opportunity employer.
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