End User Compute Engineer (Citrix & Azure Virtual Desktop )
About the role
The End User Compute Engineer (Citrix & Azure Virtual Desktop) role involves designing, implementing, supporting, and optimizing secure and high-performing end-user computing environments, with a focus on Citrix technologies and Microsoft Azure Virtual Desktop (AVD). The position requires working across virtual desktop infrastructure, application delivery, endpoint management, Microsoft Azure, Microsoft 365, and identity technologies to deliver seamless user experiences. The engineer will handle complex technical issues, contribute to infrastructure transformation projects, and drive improvements in system performance, security, scalability, and operational efficiency. The client is an established technology services partner specializing in enterprise IT infrastructure, cloud solutions, and end-user computing services for a diverse customer base.
Must have
- Hands-on experience supporting production Citrix Virtual Apps and Desktops (CVAD) and Citrix DaaS environments
- Strong knowledge of Citrix Workspace, StoreFront, Delivery Controllers, Machine Catalogs, Delivery Groups, Citrix policies, and Citrix Profile Management
- Strong experience implementing and supporting Azure Virtual Desktop environments, including host pools, session hosts, application groups, RemoteApp, and FSLogix
- Solid understanding of Microsoft Azure virtual machines, storage, networking, Azure Monitor, and Log Analytics
- Experience with Azure networking, including virtual networks, subnets, routing, DNS, and connectivity
- Knowledge of Azure Files, Azure NetApp Files, or similar storage solutions for user profiles and application data
- Strong knowledge of Windows 10 and Windows 11 enterprise environments, along with Windows desktop and server operating systems
- Experience with Microsoft Intune, Microsoft Endpoint Manager, Windows Autopilot, Group Policy, and application deployment
- Proficiency in Microsoft Entra ID, Active Directory, Microsoft 365, Microsoft Teams, OneDrive, and SharePoint
- Understanding of identity security, including Multi-Factor Authentication, Conditional Access, role-based access control, and least-privilege access models
- Knowledge of DNS, DHCP, TCP/IP networking, VPNs, remote access technologies, and Remote Desktop Services
- Experience with PowerShell scripting and automation to improve deployment, maintenance, and operational efficiency
- Familiarity with application packaging, deployment, monitoring, and performance management tools
- Three to five years of experience in End User Computing, virtual desktop infrastructure, or related infrastructure engineering roles
- Proven ability to troubleshoot complex desktop, application, identity, networking, storage, and infrastructure issues
- Experience supporting Microsoft Azure and Microsoft 365 environments
Nice to have
- Familiarity with Citrix Gateway and Citrix ADC/NetScaler is advantageous
- Knowledge of VMware or Hyper-V is an advantage
- Experience working within a managed services provider (MSP), managed services, or multi-customer environment is highly regarded
- A bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline is desirable
- Microsoft or Citrix certifications are advantageous, including Azure Administrator Associate, Azure Virtual Desktop, Microsoft 365, Endpoint Administrator, and Citrix Certified Associate or Professional certifications. Equivalent industry experience will also be considered
Technologies
- Active Directory
- Ai
- Analytics
- Authentication
- Automation
- Azure
- Citrix
- Cloud
- DHCP
- DNS
- Microsoft Entra ID
- Hyper-V
- Intune
- Microsoft 365
- Networking
- OneDrive
- PowerShell
- SharePoint
- TCP/IP
- VMware
- VPN
Highlights
Compensation is paid in Australian Dollars. Benefits include medical insurance from day one (covering spouse or parents if unmarried), OPD coverage, home office setup allowance, internet allowance, gym and wellness allowance, regular team events, mental health support, reimbursement for industry certifications, flexible work arrangements (home or office), and rewards and recognition programs. Application involves data storage and possible use of AI tools in the hiring process, with final decisions made by humans.
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