IS

IT Support Executive – 2 Years Experience

Innovoo Solutions (Pvt) Ltditpro.lk
Oct 27, 2026, 9:55 AM7h ago
Full-timeColomboSupportJunior (2+ yrs)

About the role

Innovoo Solutions (Pvt) Ltd. is seeking an IT Support Executive with at least 2 years of experience to manage and support the company's IT infrastructure, systems, and technical operations. The role involves providing technical support to employees, troubleshooting hardware and software issues, maintaining networks and IT assets, and assisting with system administration and security. The ideal candidate should be able to work independently, possess strong troubleshooting and communication skills, and contribute to the improvement of IT processes and operational efficiency. The position requires a relevant diploma or degree and a solid understanding of IT systems and networking fundamentals.

Must have

  • Minimum 2 years of experience in IT support, IT administration, technical support, or a related role.
  • Diploma, higher diploma, or degree in Information Technology, Computer Science, Computer Networks, Information Systems, or a related field.
  • Good knowledge of Windows operating systems, computer hardware, software installation, and troubleshooting.
  • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routers, and Wi-Fi.
  • Basic knowledge of cybersecurity, antivirus solutions, data backups, and user access management.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Good communication and interpersonal skills.
  • Ability to manage multiple technical requests and prioritize tasks effectively.
  • A proactive attitude, attention to detail, and willingness to learn new technologies.

Nice to have

  • Experience with Microsoft 365 or other business productivity tools is an advantage.
  • Familiarity with website hosting, domains, SSL certificates, and cloud-based services is an advantage.

Technologies

  • Cybersecurity
  • DHCP
  • DNS
  • Microsoft 365
  • SSL
  • TCP/IP
  • Wi-Fi
  • Windows