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Software Support Executive

Cenmetrix (Pvt) Ltdtopjobs.lk
Nov 12, 2026, 10:55 AM6h ago
Colombo 5SupportJunior (1+ yr)

About the role

The Software Support Executive at Cenmetrix (Pvt) Ltd will provide customer support by responding to inquiries and resolving software-related issues, both remotely and on-site. The role involves installing, configuring, and maintaining software applications, preparing service reports, conducting user training, collaborating with internal teams, and supporting software implementations and updates. Candidates should have a diploma in IT, Computer Science, or a related field, and at least one year of experience in technical support or help desk operations. The company is a leading ISO certified technology solutions provider specializing in enterprise software, AI, IoT, and smart automation. Applications should be sent via email within 7 days of the advertisement.

Must have

  • Diploma in Information Technology, Computer Science, or a related field.
  • Minimum 1 year of experience in technical support, help desk operations, or software application support.

Nice to have

  • Familiarity with SQL databases, Windows Server environments, and web-based applications.
  • A valid driving licence will be an added advantage.

Technologies

  • SQL
  • Windows
  • Windows Server

Highlights

Applicants are required to send their CV to jobs@cenmetrix.lk within 7 days of the advertisement. The position is based in Colombo, Sri Lanka. A valid driving licence and experience with SQL databases, Windows Server, and web-based applications are considered advantageous.