Software Support Executive
About the role
The Software Support Executive at Cenmetrix (Pvt) Ltd will provide customer support by responding to inquiries and resolving software-related issues, both remotely and on-site. The role involves installing, configuring, and maintaining software applications, preparing service reports, conducting user training, collaborating with internal teams, and supporting software implementations and updates. Candidates should have a diploma in IT, Computer Science, or a related field, and at least one year of experience in technical support or help desk operations. The company is a leading ISO certified technology solutions provider specializing in enterprise software, AI, IoT, and smart automation. Applications should be sent via email within 7 days of the advertisement.
Must have
- Diploma in Information Technology, Computer Science, or a related field.
- Minimum 1 year of experience in technical support, help desk operations, or software application support.
Nice to have
- Familiarity with SQL databases, Windows Server environments, and web-based applications.
- A valid driving licence will be an added advantage.
Technologies
- SQL
- Windows
- Windows Server
Highlights
Applicants are required to send their CV to jobs@cenmetrix.lk within 7 days of the advertisement. The position is based in Colombo, Sri Lanka. A valid driving licence and experience with SQL databases, Windows Server, and web-based applications are considered advantageous.