Executive - IT & Network Support
About the role
The Executive - IT & Network Support role at CIRP involves providing first-line troubleshooting for IT support requests, diagnosing and resolving hardware, software, and network connectivity issues. Key responsibilities include installation and configuration of workstations, laptops, operating systems, mobile devices, printers, and peripheral equipment; ticket management; account administration; maintenance and security; and documentation and training. The position requires 1-3 years of experience in IT support or hardware technician roles, relevant qualifications, and strong organizational and communication skills. CIRP is a leading private higher education organization in Sri Lanka, based in Bambalapitiya, Colombo 04, serving a diverse student body and offering UK-affiliated qualifications.
Must have
- 1-3 Years’ experience as an IT support / Hardware Technician in a modern IT environment
- Professional / Vocational Qualification in IT / Hardware / Networking
- A good command of English
- Punctual, Multi-tasking & Deadline driven
- Efficient, responsible, well-organized in what they do
Highlights
Candidates should send their CV in PDF format to vacancies@researchandpsychology.com, indicating the position applied for. Short-listed candidates will be called for an in-person discussion. The role is based in Colombo 04 and offers remuneration above market rates with modern HR benefits.