Senior Manager – Network Management (After sales)
About the role
The Senior Manager – Network Management (After sales) at Associated Motorways (Pvt) Ltd. (AMW) is responsible for overseeing the development, performance, and compliance of the company's after sales network, including company-owned service centers and dealer franchises. This senior strategic role involves defining network strategy, capacity planning, resource mapping, business feasibility proposals, performance management, and ensuring compliance with company standards. The position reports to the Director – After sales and requires strong leadership in managing after sales operations and network development.
Must have
- Bachelor’s degree in Engineering, Management or Marketing
- Minimum overall 15 years of experience in Automobile after sales, including minimum 5 years in senior leadership level in Automobile network management or channel development
- Strong understanding of workshop capacity planning, workshop SOP’s, service KPIs (Mechanical and Body shop)
- Basic Finance / project proposal appraisal knowledge
- Strong Proven networking with business stake-holding parties (like Insurance, Government key accounts , Regulatory bodies)
- Excellent communication, negotiation, and interpersonal skills, (English with one of native Language)
- Analytical mindset with experience in data-driven performance analysis and reporting
- Proficiency IT (Microsoft Office), in and experience with ERP or CRM systems
Nice to have
- SAP working experience will be an added advantage
Technologies
- CRM
- ERP
- Microsoft 365
- SAP
Highlights
Applicants should send their resume to AMW.Careerswithus@amwltd.com with the subject line within 14 days of the advertisement. The role requires regular travel to dealer locations and regional teams.
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