Senior Systems Engineer: MSP Tooling & Compliance
About the role
The Senior Systems Engineer: MSP Tooling & Compliance at assetsaas.io is responsible for designing, implementing, and maintaining systems and tooling to support managed service provider (MSP) operations. The role involves managing infrastructure, ensuring compliance with standards and policies, optimizing system performance, and providing escalation-level technical support. The engineer will proactively monitor systems, resolve complex technical issues, document processes, and collaborate with stakeholders to align systems with business and regulatory requirements. This position is based in Sri Lanka and is part of the Centre of Excellence in Colombo, with a focus on internal systems and a growing global customer portfolio. The role is designed to grow into a leadership position within the compliance team.
Must have
- Candidates should have strong Systems Engineering and Systems Design skills to build, integrate, and maintain MSP tooling and infrastructure.
- Candidates should possess System Administration expertise for managing servers, networks, cloud services, and configuration management.
- Candidates should have advanced Troubleshooting and Technical Support skills to diagnose complex issues, perform root-cause analysis, and support internal and client environments.
- Candidates should possess a solid understanding of compliance, security best practices, and documentation standards relevant to MSP operations.
Nice to have
- Relevant experience in MSP or IT services environments, including managing multi-tenant systems and automation tooling, is highly beneficial.
- A degree or equivalent qualification in Computer Science, Information Technology, or a related field is preferred, along with industry certifications (e.g., Microsoft, AWS, Linux, security or compliance frameworks).
- Strong communication skills, the ability to collaborate across technical and non-technical teams, and a proactive approach to continuous improvement are important.
Technologies
- AWS
- Azure
- EDR
- Microsoft Entra ID
- Firmware
- Intune
- Linux
- Microsoft 365
- OAuth
- SaaS
- SentinelOne
- SNMP
- SolarWinds
Highlights
Applicants are asked to describe how they would approach their first 90 days, including what they would inspect, evidence sought, prioritization of findings, and how remediation would be proven. The role is not customer-facing or a reactive service-desk position. It is a high-accountability internal role with potential for leadership as the company scales.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka