Associate Consultant - Azure devOps with Azure Kubernetes services
About the role
As an Associate Consultant specializing in Azure DevOps with Azure Kubernetes Services (AKS) at HCLTech, you will serve as a Subject Matter Expert (SME) within the Support & Operations team. The role focuses on resolving escalated incidents related to Azure IaaS and Infrastructure as Code (IaC) technologies, mentoring team members, and ensuring operational excellence. Key responsibilities include incident resolution, developing SOPs, validating change orders, participating in customer meetings, and conducting root cause analyses. Candidates should have 8-12 years of relevant experience with Microsoft Azure technologies, strong analytical and communication skills, and a proven ability to mentor technical teams. Preferred certifications and experience with additional cloud platforms or ITIL processes are advantageous.
Must have
- 8-12 years of relevant experience in Microsoft Azure technologies, including Azure IaaS, AKS, Terraform, and Azure DevOps.
- In-depth knowledge of Microsoft Azure IaaS and Infrastructure as Code (IaC) tools such as Terraform and VMware vRealize Automation (vRA).
- Proficient in Azure Kubernetes Service (AKS), Azure DevOps, and both PaaS and IaaS offerings on Microsoft Azure.
- Strong analytical skills with experience in conducting root cause and trend analysis.
- Proven ability to mentor, guide, and foster collaboration within technical teams.
- Excellent verbal and written communication skills, with experience in stakeholder engagement and technical presentations.
Nice to have
- Microsoft Certified: Azure Solutions Architect Expert (optional but advantageous)
- HashiCorp Certified: Terraform Associate (optional but advantageous)
- Experience with additional cloud platforms, automation tools, or enterprise IT environments is beneficial.
- Familiarity with ITIL processes and best practices in incident, change, and problem management.
- Prior experience in multinational or large-scale IT support operations is an advantage.
Technologies
- AKS
- Azure
- Azure DevOps
- Infrastructure as Code
- ITIL
- Kubernetes
- Terraform
- VMware
Highlights
Preferred certifications include Microsoft Certified: Azure Solutions Architect Expert and HashiCorp Certified: Terraform Associate. Experience in multinational or large-scale IT support operations is considered an advantage. Familiarity with ITIL processes is beneficial.