Senior Delivery Engineer – AI Workplace
About the role
Tech One Global Lanka Pvt Ltd is hiring a Senior Delivery Engineer – AIBS to join their Modern Work practice. The role focuses on hands-on implementation of Microsoft 365 solutions, including configuring, deploying, and operationalizing Microsoft 365 Core Services for a diverse customer base. The engineer will work from solution designs, execute implementations, and maintain expertise in both cloud and on-premises directory services. Responsibilities include end-to-end technical delivery, endpoint management, identity and access management, email migration, SharePoint and Teams configuration, compliance and governance, baseline cybersecurity, on-premises integration, documentation, and ensuring operational coverage. The position requires at least 5 years of technical experience in a Microsoft partner or enterprise IT environment, a relevant bachelor's degree, and strong skills across the Microsoft 365 stack, including scripting and troubleshooting. The role offers opportunities to work under senior architects, grow technical depth, and contribute to customer success across the full Modern Work stack.
Must have
- Bachelor’s degree in Information Technology (IT), or related field.
- 5+ years of hands-on strong technical experience in a systems engineering, IT implementation, or technical support role within a Microsoft partner or enterprise IT environment.
- Working knowledge and practical delivery experience across the following workloads: Microsoft Entra ID: user and group management, Conditional Access, MFA, SSPR, SSO, and Entra Connect hybrid identity sync
- Microsoft Intune: device enrolment, compliance and configuration policies, app management, and Autopilot
- Microsoft Configuration Manager: implementation, device enrolment, compliance and configuration policies, app management
- Exchange Online: tenant configuration, mail flow, anti-spam/phishing policies, and migration execution from on-premises or third-party platforms
- SharePoint Online & OneDrive: site configuration, sharing and access policies, and content migration
- Microsoft Teams: governance policy configuration, Teams Phone basics, and meeting policy setup
- Microsoft Purview: sensitivity labels, DLP policies, retention configuration, and basic eDiscovery
- Baseline Security: Defender for Office 365 policy configuration, Secure Score remediation actions, and Entra ID security baseline
- Microsoft 365 Copilot: license assignment, prerequisites validation, and basic user enablement
- Ability to work from solution architecture documents and produce accurate as-built documentation
- Solid troubleshooting skills with ability to independently diagnose and resolve configuration issues, policy conflicts, and integration errors within assigned workloads
- Clear written and verbal communication skills with ability to engage customer technical teams professionally throughout the delivery and support lifecycle
- Microsoft certifications: MS-900 (baseline expectation); MS-102, MS-700, MD-102, or SC-200, SC-400/401, SC-300 in progress or recently completed
- Advanced scripting proficiency in PowerShell for M365 configuration tasks, bulk operations, and deployment automation
- Exposure to Microsoft 365 licensing models, E3/E5 and add-on SKUs sufficient to understand what is in scope for a given customer deployment
Technologies
- Active Directory
- Android
- Azure
- Cybersecurity
- DHCP
- DLP
- DNS
- Microsoft Entra ID
- Google Workspace
- IAM
- Intune
- iOS
- macOS
- Microsoft 365
- OneDrive
- PowerShell
- Microsoft Purview
- SharePoint
- SSO
- Windows
- Windows Server
Highlights
The role may require coverage during non-business hours to ensure service continuity. Microsoft certifications such as MS-900 are expected, with others in progress or recently completed considered advantageous. The position involves working closely with customer technical teams and may require producing detailed documentation and knowledge transfer at project close.
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