IT Business Development and Client Success Executive
About the role
Nexentra Private Limited is seeking an IT Business Development & Client Success Executive to help grow its IT division. This commercial, client-facing role involves identifying and qualifying business opportunities, building and maintaining strong client relationships, and presenting IT solutions to both prospective and existing clients. The position requires working closely with internal IT and development teams to translate client needs into proposals and quotations, as well as managing client onboarding, tracking delivery, and supporting account growth and retention. The ideal candidate will have a degree in Business Management, Marketing, or a related field, and 1 to 2 years of experience in business development, sales, or account management, with a demonstrated understanding of IT services and a strong interest in technology. The company offers opportunities for growth within a Sri Lanka-based HR outsourcing and shared services environment.
Must have
- Degree in Business Management, Marketing, or a related field
- 1 to 2 years of experience in business development, sales, account management, or another client-facing role (internship experience counts)
- Demonstrated understanding of IT services, with a strong interest in technology and a willingness to learn new solutions quickly
- Good understanding of IT services and technology solutions, with the ability to explain them in simple business terms
- Ability to understand client business problems and match them to suitable IT solutions
- Strong verbal and written communication skills in English
- Confident presentation and relationship-building skills
- Experience preparing proposals, presentations, or quotations for clients
- Well-organised, able to manage multiple clients and opportunities at once
- Professional and confident when representing the company externally
- Willingness to travel for client visits
Highlights
Willingness to travel for client visits is required. The company is an equal opportunity employer and welcomes applications from all qualified candidates. The role offers room to grow into larger account and commercial responsibilities as the division expands.