Salesforce Administrator
About the role
The Salesforce Administrator will be responsible for administering and maintaining multiple Salesforce instances, ensuring data accuracy, integrity, and overseeing system security, data access, and backups. The role involves collaborating with business stakeholders to configure Salesforce according to business requirements, managing data processes such as mapping, deduplication, cleansing, validation, and testing, and handling daily, weekly, and monthly Salesforce processes. Additional duties include general administration, workflow monitoring, developing and maintaining custom fields, objects, workflows, and creating reports and dashboards to support data-driven decision-making. Candidates should have a relevant bachelor's degree, Salesforce Administrator or Alteryx certification, and more than two years of experience in Salesforce administration or data analysis, with strong technical and communication skills.
Must have
- Bachelor's degree in Computer Science, Information Technology or a related field.
- Salesforce Administrator/Alteryx certification or equivalent.
- More than two years of experience as a Salesforce Administrator or Data Analyst, with a solid understanding of Salesforce administration and data management using tools such as Excel, Alteryx and DemandTools.
- Strong knowledge of Salesforce configuration, including bulk data import and export, with familiarity with large data sets.
- Experience with data migration and data management, including data mapping, validation, deduplication and testing.
- Experience in following a case approval process, with an understanding of the steps involved, from case creation through to approval and completion.
- Ability to work with SQL and write basic queries to support data management tasks.
- Excellent written and verbal communication and interpersonal skills, with a strong sense of client service.
- A solution-oriented approach, with a strong focus on quality, attention to detail, accuracy, efficiency and the ability to meet tight deadlines.
- Ability to work independently and manage priorities while maintaining consistent quality and performance standards.
Nice to have
- Knowledge of capital markets, funds and asset management will be an added advantage.
Technologies
- Alteryx
- Excel
- Salesforce
- SQL
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