IT Coordinator

About the role

The IT Coordinator (Female) will be responsible for managing and analyzing support tickets, performing data analysis and preparing reports to support business decisions, monitoring performance metrics, and conducting predictive analytics to identify trends and anticipate issues. The role also involves developing and maintaining SOP documentation, overseeing project activities, collaborating with project managers and internal teams, preparing meeting minutes, maintaining project documentation, and ensuring compliance with governance and security protocols. The ideal candidate should have experience in a similar role, preferably in IT or TechOps, and possess strong skills in data visualization and analysis tools. A background in Finance is required.