Associate Operations Engineer

Omobioitpro.lk

Sep 30, 2026, 7:16 PM3w ago

Full-timeColomboJunior (1+ yr)

Apply on itpro.lk

About the role

Omobio is seeking an Associate Operations Engineer to help maintain reliable IT operations and support stable production environments. The role involves working with Linux/Unix systems, troubleshooting applications and networks, monitoring production environments, and collaborating with both technical and customer teams. The position requires working in a 24×7 shift-based support environment. Candidates should have a background in IT operations, application or technical support, or system administration, and be comfortable with incident management and documentation processes.

Must have

Good knowledge of Linux/Unix administration, troubleshooting, services, logs, and basic shell commands.
Basic knowledge of networking, TCP/IP, DNS, SSH, ports, routing, and connectivity troubleshooting.
Ability to troubleshoot application and system issues
Strong ownership, positive attitude, willingness to learn, and can-do mindset.
Bachelor’s Degree in Information Technology, Computer Systems & Networking, or an equivalent qualification.
1+ year of experience in IT Operations, Application Support, Technical Support, or System Administration.
Experience in Telecom, NOC, Application/Production Support
Familiarity with Jira/ServiceNow, incident management, SLA, and RCA processes.
Good English communication, documentation, analytical, and problem-solving skills.
Ability to work effectively as a team player and coordinate with technical and customer teams.
Willingness to work in a 24×7 shift-based production support environment.

Nice to have

Basic knowledge of Apache/Nginx , MySQL/MariaDB, will be an advantage.
Knowledge of Nagios/Zabbix or other monitoring tools will be an advantage.
Basic Bash/Shell scripting knowledge is preferred.

Technologies

Bash
DNS
Jira
Linux
MariaDB
MySQL
Nagios
NGINX
ServiceNow
SSH
TCP/IP
Unix
Zabbix

Highlights

This role requires working in a 24×7 shift-based production support environment. Applicants should be willing to work shifts and coordinate with both technical and customer teams.