Assistant Manager IT | Senior IT Executive
About the role
The Assistant Manager IT / Senior IT Executive at Monarch Imperial is responsible for leading and managing the hotel's IT infrastructure, hospitality technology systems, cybersecurity, and IT operations. The role involves maintaining and troubleshooting network systems, supporting server and security management, providing technical helpdesk support, coordinating with external vendors, and maintaining digital media platforms. Candidates should have strong technical expertise, project management capabilities, vendor coordination experience, and leadership skills to ensure reliable and secure technology services that support seamless hotel operations and business growth. Applicants must have a diploma or degree in IT, Computer Science, Networking, or a related field, and a minimum of 3 years of IT experience.
Must have
- Diploma or Degree in IT, Computer Science, Networking, or a related field.
- Minimum 3 years of IT experience (hospitality industry experience is a major plus).
- Hands-on knowledge of networking, Windows Server, M365, Fortinet, IP systems, and hotel PMS/POS applications.
- Strong problem-solving skills, ability to manage multiple requests, and flexibility to work non-standard hours for critical incidents.
Technologies
- Cybersecurity
- ERP
- Firewall
- Fortinet
- Microsoft 365
- VoIP
- Wi-Fi
- Windows
- Windows Server
Highlights
Applicants are required to forward their resume with two non-related referees to careers@monarchimperial.lk within 7 days of the advertisement. Hospitality industry experience is considered a major plus. Flexibility to work non-standard hours for critical incidents is expected.
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