Senior Tech Lead - Payment Card Systems Support
About the role
The Senior Tech Lead - Payment Card Systems Support at BOC IT Solutions (Pvt) Ltd is responsible for overseeing and supporting payment card systems, ensuring their reliability, security, and compliance. The role involves managing incidents, handling payment simulators and certification tools, troubleshooting, and coordinating change management and release activities. Candidates must have a strong background in payment card systems, technical and operational skills, and experience in project management. The position is offered on a fixed-term contract basis for three years, with negotiable remuneration and an age limit of 40 years or below at the closing date. Applicants are required to submit their applications with relevant documents by the specified deadline.
Must have
- Bachelor’s Degree or Master’s Degree in Information Technology or related field from a UGC recognized local or foreign university
- Should have a minimum 10 years of hands-on experience in payment card systems and with at least 3 years should be in a managerial Capacity
- Solid experience and knowledge on credit card business plus surrounding business will be preferred
- Solid technical experience on credit card system and VISA, Mastercard, CPU Specifications will be preferred
- Exposure to multiple computer platforms
- Good insight to technology trend and new technology in payment market
- Solid experience in supporting related systems
- Project management experience
- Experience handling with Payment simulators and certification tools, Log analysis, performance tuning, and troubleshooting and Secure connectivity (VPNs, HSMs, encryption, TLS)
- Knowledge of ISO 8583 messaging, Secure connectivity, encryption, and HSM interactions, Key Management process and EMV technology
- Familiarity with PCI-DSS requirements, Information security best practices in card environments and DR, BCP, and high-availability setups
- Ability to read and interpret Scheme technical specifications, System design documents and integration guides
- Strong incident management and escalation handling skills
- Ability to work under pressure during critical incidents and cutover activities
- Experience in change management and release coordination
- Good Communications skills
- Problem solving skills, Interpersonal relations skills, Supervisory skills and Analytical skills
- Analytical Thinking: Ability to diagnose complex system issues and identify root causes
- Attention to Detail: High level of accuracy when handling financial and transaction-related systems
- Ownership and Accountability: Takes full responsibility for assigned systems and deliverables
- Communication Skills: Ability to clearly communicate technical matters to both technical and non-technical stakeholders
- Collaboration: Works effectively with internal teams, vendors, and external partners
- Decision-Making: Able to make sound technical decisions in time-sensitive situations
- Compliance Mindset: Strong awareness of regulatory, security, and audit requirements
- Availability: able to work during off-hours, upgrades, and incident situations is expected
- Value Orientation and Team Leadership
Nice to have
- Following Professional Certification will be added advantage: ITIL Foundation, PMP, PCI Professional (PCIP)
Technologies
- ITIL
- PCI DSS
- TLS
- VPN
Highlights
Applicants must be 40 years or below at the closing date. The contract period is three years, subject to annual performance review. Applications must be submitted with all required documents by 08/10/2026 via email or registered post. Attractive remuneration package is negotiable based on profile.
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