IT Assistant
About the role
The IT Assistant role at Mandarina Colombo involves providing day-to-day IT support to hotel staff and departments, troubleshooting hardware, software, network, and internet connectivity issues, and maintaining IT equipment and systems. Key responsibilities include installing and configuring IT equipment, supporting hotel management systems, monitoring networks and security, and responding promptly to IT-related requests. Candidates should have a diploma or certificate in Information Technology or an equivalent qualification, basic knowledge of computer hardware and networking, and good communication and interpersonal skills. Familiarity with Windows, Microsoft Office, and hotel management systems is advantageous. The position supports the smooth operation of the hotel's IT infrastructure in Colombo, Sri Lanka.
Must have
- Diploma or certificate in Information Technology or an equivalent qualification.
- Basic knowledge of computer hardware, software, networking, and troubleshooting.
- Familiarity with Windows operating systems, Microsoft Office, and networking.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to learn and provide support across hotel departments.
Nice to have
- Knowledge of hotel management systems (PMS/POS) will be an added advantage.
- Hotel PMS knowledge (such as Opera or similar systems).
- CCTV, Wi-Fi, and network troubleshooting.
- POS systems and printer support.
Technologies
- Microsoft 365
- Wi-Fi
- Windows
Highlights
Applicants are encouraged to forward their resume to careers@mandarinacolombo.com. The role is based in Colombo, Sri Lanka, and supports hotel operations. Mentioning experience with hotel PMS, CCTV, Wi-Fi, and POS systems is particularly relevant.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka