IT Helpdesk & EOD Operator
About the role
The IT Helpdesk & EOD Operator at Cargills Bank is responsible for supporting End-of-Day, Start-of-Day, and Data Centre operational activities, monitoring network and infrastructure alerts, and providing first-line IT Help Desk support. The role involves routine operational checks, assisting in monitoring system performance, maintaining accurate records, supporting scheduled maintenance, and escalating critical incidents. The position requires strong problem-solving and communication skills, and the ability to work collaboratively within teams. Candidates should have at least 2 years of IT industry experience, preferably in banking or finance, and a relevant degree or professional qualification.
Must have
- Possess minimum of 2+ years of experience in IT industry, preferably in the Banking / Finance industry
- Full / part professional qualification in IT Help Desk / NOC / Networking / IT Infrastructure
- Bachelor’s degree or HND in IT
- Strong problem solving, Incident handling, troubleshooting and analytical skills
- Must be a team leader with good communication / negotiation and interpersonal skills
Highlights
Applications must be sent to career@cargillsbank.com with the post applied for in the subject line by 13th November 2026.
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