UX Designer - Research-Led (IGT1)
About the role
The UX Designer - Research-Led role at IGT1 involves leading user research activities for Ultimo, a provider of Enterprise Asset Management software. The position focuses on planning and executing user research, including interviews, usability testing, and field studies, to uncover insights that inform product direction. The designer will leverage AI tools to enhance research processes, maintain research standards, and collaborate closely with cross-functional teams to ensure user needs are central to product decisions. The role requires strong research expertise, the ability to translate user feedback into actionable recommendations, and proficiency in design tools like Figma. The position is embedded within an international client team, contributing to enterprise-level initiatives.
Must have
- 3+ years of experience in UX Research, or UX Design with a strong research focus.
- A bachelor’s in Human-Computer Interaction (HCI), User Experience Design, Interaction Design, Design Research, or a related field. Equivalent practical experience will also be considered.
- Strong expertise across a variety of research methods and the ability to choose the right approach for the problem at hand.
- Proven ability to transform complex and sometimes ambiguous user feedback into compelling insights and clear recommendations.
- Practical experience using AI tools to support research workflows, combined with a healthy skepticism and understanding of their limitations.
- Solid understanding of research ethics, informed consent, accessibility, and data privacy regulations such as GDPR.
- Strong prototyping and design skills, with experience using tools such as Figma to explore, test, and validate ideas.
- Excellent communication and storytelling skills, enabling you to influence stakeholders across disciplines.
- Fluency in English, both written and spoken.
Technologies
- Accessibility
- Agile
- Figma
- IFS
- Interaction Design
- Prototyping
- Spark
- UI Ux Design
- Usability Testing
- User Research
Highlights
The company offers flexibility and hybrid work options, supporting both remote and in-person collaboration. The role is based in Port City Colombo, with the possibility of working in ways that suit individual needs while still engaging with colleagues. The company values diversity, teamwork, and continuous learning.