Project Coordinator - Saas | IT Company
About the role
The Project Coordinator at YSTLanka will serve as the key link between clients, leadership, sales, IT, and vendors to deliver successful SaaS and IT projects. The role involves planning, tracking, and coordinating multiple projects, managing client relationships, supporting sales and marketing activities, and coordinating with software development, IT, and third-party vendors. Candidates should have a degree or diploma in IT, Business Administration, or a related field, 2–3 years of relevant experience, strong communication and organizational skills, and familiarity with project management tools. The company specializes in AI and software solutions for healthcare and business.
Must have
- Degree or Diploma in IT, Business Administration or related field
- 2–3 years in project coordination, SaaS or IT implementation
- Excellent written and spoken English
- Strong organisational and time management skills
- Experience with Jira, Trello, Asana or similar tools
- Understanding of SaaS, software development and IT support
- Ability to work with technical and non-technical stakeholders
Nice to have
- Experience in AI, healthcare technology or practice management
- Knowledge of Agile / Scrum
- Experience with offshore teams
- Understanding of APIs and cloud integrations
- CRM and customer onboarding experience
- Knowledge of SLAs and production support
Technologies
- Agile
- Asana
- CRM
- Jira
- SaaS
- Scrum
- Trello
- Uat
Highlights
Applicants are instructed to send their CV and a brief summary of their experience in coordinating SaaS or IT projects. The role values proactive, accountable, and adaptable individuals. No mention of remote work or specific location requirements.
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