IT Helpdesk Engineer - Avissawella
About the role
The IT Helpdesk Engineer role at Micronet Global Services (Pvt) Ltd involves providing technical assistance by responding to user inquiries, diagnosing and resolving hardware, software, and network issues, and installing and maintaining computer systems and applications. The position also requires monitoring the helpdesk ticketing system, documenting issues and resolutions, and collaborating with other IT team members to address complex problems. Candidates should have a diploma in Computer Science, Information Technology, or a related field, along with proven experience in a similar role, strong technical knowledge, and excellent communication and problem-solving skills.
Must have
- Diploma in Computer Science, Information Technology, or a related field
- Proven experience as an IT Helpdesk Engineer or in a similar role
- Strong understanding of computer systems, mobile devices, and other tech products
- Excellent problem-solving and multitasking skills
- Strong verbal and written communication skills
Highlights
Applicants must be male and able to work near Avissawella. Applications should be sent to hr8@micronetglobal.net.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka