Customer Success Engineer – SASE (Prisma Access)
About the role
Kenzora Labs is seeking Customer Success Engineers (SASE) for an extendable 1-year contract under their "Scale & Optimize" delivery model. This role replaces traditional CSM positions by combining hands-on engineering with technical operations to maximize value for enterprise clients. Responsibilities include acting as the primary post-sales technical lead, executing SASE architecture, leveraging AI and automation for operations, advanced troubleshooting, and leading technical workshops. Candidates should have significant experience in enterprise networks and SASE ecosystems, with a hybrid mindset and strong automation skills. Certifications such as SSE, PCNSE, CCNP, CCSP, or CISSP are preferred, and backgrounds with leading SASE vendors or system integrators are advantageous. Applications are accepted via email or through the provided link.
Must have
- 5+ to 8+ years of hands-on experience designing, deploying, and managing enterprise networks & SASE ecosystems.
- Hybrid mindset: Strategy & operations focus paired with "code-first" / automation problem-solving skills.
Nice to have
- Certifications Preferred: SSE, PCNSE, CCNP, CCSP, or CISSP.
- Target Backgrounds: Prior experience at Zscaler, Netskope, Aryaka, Versa, or System Integrators (TCS, Infosys, HCL, Wipro, Cognizant) strongly preferred.
Technologies
- BGP
- CCNP
- CISSP
- CRM
- DLP
- IPsec
- Looker
- Palo Alto Networks
- PKI
- Salesforce
- SASE
- SD-WAN
- Snowflake
- SQL
- SSL
- Tableau
- TCP/IP
- VPN
- Wireshark
Highlights
This is an extendable contract role starting with 1 year. Applicants are instructed to send their resume to hello@kenzoralabs.com with their current location, notice period, and expected rates, or apply via the provided link. Certifications are preferred but not mandatory.
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