Junior Executive - IT
About the role
The Junior Executive - IT will be responsible for providing technical support for computers, software, and network issues, maintaining critical systems, monitoring and troubleshooting network connectivity, managing IT support tickets, and installing and configuring operating systems and applications. The role also involves managing user accounts, supporting social media and digital marketing activities, participating in a 24/7 IT on-call rotation, and attending to emergency IT issues. Candidates should have a diploma or degree in IT or a related field, at least one year of IT support/helpdesk experience, and knowledge of Windows/Linux, networking, and IT security. The position is based at Suwasevana Hospitals in Nugegoda, under Ceymed.
Must have
- Diploma or Degree in IT, Computer Science, or a related field.
- Minimum 1 year of IT support/helpdesk experience.
- Knowledge of Windows/Linux, networking, and IT security.
- Familiarity with ticketing systems and enterprise applications.
- Strong communication, troubleshooting, and teamwork skills.
- Ability to work independently and responsibly.
- Willingness to participate in rotational on-call duties.
- Commitment to IT security and confidentiality.
Nice to have
- Exposure to digital marketing and social media is an added advantage.
Technologies
- ERP
- Linux
- Windows
Highlights
Applicants must be willing to work on a rotational shift basis and participate in a 24/7 IT on-call rotation. Exposure to digital marketing and social media is considered an added advantage. Applications should be sent to careers@ceymed.lk with the contact details of two non-related referees.