IT Coordinator - Network Operations Center
About the role
The IT Coordinator - Network Operations Center at Melsta Technologies (Pvt) Ltd is responsible for monitoring customer network infrastructure in a 24/7 shift environment, focusing on incident response and coordination with technical teams. Key responsibilities include overseeing network infrastructure, quickly identifying and fixing network problems, ensuring optimal network performance, and proactively resolving potential system stability issues. The role is suitable for recent graduates or those with a diploma or higher national diploma, and requires strong attention to detail, excellent communication and interpersonal skills, teamwork, and proficiency in documenting and resolving issues. Melsta Technologies is a leading system integrator in Sri Lanka, engaged in enterprise ICT solutions and related services.
Must have
- Recent graduates or holders of a diploma/higher national diploma.
- Strong focus and attention to detail
- Excellent communication and interpersonal skills.
- An excellent team player
- Proficient in documenting and resolving issues
Nice to have
- IT vendor certifications will be considered as an added advantage.
Highlights
Applicants must forward their CV with contact details of two non-related referees to careers.corp@melsta.com within 14 days from the advert publish date. IT vendor certifications are considered an added advantage. The position is based in Colombo, Sri Lanka, and involves 24/7 shift work.