JO

IT Assistant -Contract Basis

Jobfactorytopjobs.lk
Nov 11, 2026, 6:36 PM22h ago
ContractColomboSupportJunior (1+ yr)

About the role

The IT Assistant (Outsourced) role is offered on a contract basis for a leading banking company located in Colombo. The position involves providing day-to-day IT support, troubleshooting hardware, software, and network issues, installing and maintaining IT equipment, and assisting with user account management. The role also includes supporting network administration, handling software installations and updates, maintaining IT inventory, and ensuring compliance with IT security policies. Candidates should have a diploma or higher diploma in IT or a related field, 1-2 years of relevant experience, and strong knowledge of Windows OS, Microsoft Office, and networking basics. Fresh graduates with relevant qualifications and practical knowledge are also encouraged to apply.

Must have

  • Diploma or Higher Diploma in IT, Computer Science, or a related field.
  • 1–2 years of experience in IT Support, Helpdesk, or a similar role.
  • Good knowledge of Windows OS, Microsoft Office, computer hardware, and software troubleshooting.
  • Basic understanding of networking, LAN, Wi-Fi, and TCP/IP.
  • Good communication, problem-solving, and interpersonal skills.
  • Fresh graduates with relevant qualifications and practical knowledge may also apply.

Technologies

  • Microsoft 365
  • TCP/IP
  • Wi-Fi
  • Windows

Highlights

The position is based in Colombo and is contract-based. Fresh graduates with relevant qualifications are eligible to apply. Applications should be sent to hr@jobfactory.lk.

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