IT Helpdesk Engineer - Male
About the role
The IT Helpdesk Engineer role at Micronet Global Services (Pvt) Ltd involves responding to user inquiries and requests for technical assistance, diagnosing and resolving hardware, software, and network issues, and installing, configuring, and maintaining computer systems and applications. The position also requires monitoring and managing the helpdesk ticketing system, providing timely support to internal and external users, documenting and tracking issues and resolutions, and collaborating with other IT team members to solve complex issues. Candidates should have a diploma in Computer Science, Information Technology, or a related field, proven experience in a similar role, strong understanding of computer systems and tech products, excellent problem-solving and multitasking skills, and strong communication abilities. The role is based in Awissawella.
Must have
- Diploma in Computer Science, Information Technology, or a related field
- Proven experience as an IT Helpdesk Engineer or in a similar role
- Strong understanding of computer systems, mobile devices, and other tech products
- Excellent problem-solving and multitasking skills
- Strong verbal and written communication skills
Highlights
Applicants must be male. The position is located in Awissawella. Applications should be sent to hr8@micronetglobal.net. The listing does not specify salary, remote work, or contract details.
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