IT Helpdesk Engineer - Male
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About the role
Micronet Global Services (Pvt) Ltd is seeking an IT Helpdesk Engineer for their Awissawella location. The role involves responding to user inquiries, diagnosing and resolving hardware, software, and network issues, installing and maintaining computer systems, and managing the helpdesk ticketing system. The candidate will also provide support to users, document issues, and collaborate with the IT team. Applicants should have a diploma in a relevant field, proven IT helpdesk experience, strong technical understanding, and excellent communication and problem-solving skills.
Must have
- Diploma in Computer Science, Information Technology, or a related field
- Proven experience as an IT Helpdesk Engineer or in a similar role
- Strong understanding of computer systems, mobile devices, and other tech products
- Excellent problem-solving and multitasking skills
- Strong verbal and written communication skills
Highlights
Applications should be sent to hr8@micronetglobal.net. The position is located in Awissawella. The listing specifies male candidates.
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