Executive - Operational Analytics (UK Calendar - UK Shift)
About the role
The Executive - Operational Analytics (UK Calendar - UK Shift) at H Connect International is responsible for gathering, analyzing, and documenting business requirements from clients and internal stakeholders. The role involves developing process maps, SOPs, workflows, and business documentation, as well as creating dashboards, reports, and performance insights using business analytics tools. Key responsibilities include analyzing operational data to identify trends and improvement opportunities, coordinating with cross-functional teams for process improvement, conducting root cause analysis, supporting project tracking and governance reporting, and communicating findings to business leaders and clients. Candidates must have a relevant degree and 3-4 years of experience in business analytics or a similar field, with strong proficiency in Excel, Power BI, and data analysis techniques.
Must have
- Bachelor’s Degree in Business Analytics, Data Analytics, Business Administration, Statistics, or a related field.
- Minimum 3–4 years of experience in Business Analytics, Business Administration, or a similar role.
- Strong proficiency in Excel, Power BI, and data analysis techniques.
- Experience in process mapping and documentation using Visio or similar tools.
- Knowledge of business process improvement methodologies such as Lean Six Sigma.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent written and verbal English communication skills.
- Ability to work independently while managing multiple priorities.
Nice to have
- Experience working with client-facing stakeholders is an added advantage.
Technologies
- Data Analytics
- Excel
- Power BI
- Six Sigma
- Statistics
- Visio
Highlights
The position operates on a UK calendar and UK shift. Applications should be sent via careers@hconnectint.com. Experience working with client-facing stakeholders is considered an added advantage. The company offers opportunities for career growth in a diverse, international environment.
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