IT Assistant (Contract Basis)
About the role
The IT Assistant (Outsourced) role involves providing day-to-day IT support and troubleshooting for hardware, software, and network-related issues within a leading banking company in Colombo. Key responsibilities include installing, configuring, and maintaining IT equipment, assisting with user account management, supporting LAN and Wi-Fi connectivity, handling software installations and updates, maintaining IT inventory, and ensuring compliance with IT security policies. Candidates should have a diploma or higher diploma in IT or a related field, 1–2 years of relevant experience, and strong knowledge of Windows OS, Microsoft Office, and networking basics. Good communication and problem-solving skills are also required. Fresh graduates with relevant qualifications may apply.
Must have
- Diploma or Higher Diploma in IT, Computer Science, or a related field.
- 1–2 years of experience in IT Support, Helpdesk, or a similar role.
- Good knowledge of Windows OS, Microsoft Office, computer hardware, and software troubleshooting.
- Basic understanding of networking, LAN, Wi-Fi, and TCP/IP.
- Good communication, problem-solving, and interpersonal skills.
- Fresh graduates with relevant qualifications and practical knowledge may also apply.
Technologies
- Microsoft 365
- TCP/IP
- Wi-Fi
- Windows
Highlights
The position is based in Colombo and is outsourced for a leading banking company. Interested candidates should send their CVs to hr@jobfactory.lk. Fresh graduates are encouraged to apply. The role is contract-based.
Also posted as
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka