Junior IT Executive
About the role
Fairway Colombo, a technology-driven luxury city hotel, is seeking a Junior IT Executive to join their IT team. The role involves providing IT support, troubleshooting hardware, software, and network issues, maintaining IT infrastructure, and supporting hotel-specific systems such as IPTV, PABX, CCTV, and electronic door locks. The position also includes managing user accounts, assisting with server maintenance, and coordinating with external vendors. Candidates should have a relevant degree or be currently studying, possess 1-2 years of IT support experience, and demonstrate strong technical and problem-solving skills. The role requires working on a roster basis, including day and night shifts.
Must have
- Currently following or have completed a Degree/HND in Information Technology, ICT, Computer Science, Networking, or a related field.
- 1-2 years of hands-on experience in IT support.
- Good knowledge of Windows Operating Systems, computer hardware, software, LAN/WAN, Wi-Fi, and networking.
- Basic knowledge of firewalls, servers, network equipment, and IT security.
- Strong troubleshooting, analytical and problem-solving skills.
- Good communication, teamwork and time management skills.
- Positive attitude, sense of responsibility and willingness to learn new technologies.
- Ability and willingness to work on a roster basis, including day and night shifts.
Nice to have
- Familiarity with IPTV, PABX, CCTV, Electronic Door Lock Systems and hotel IT applications will be an advantage.
- Previous experience in the hotel or hospitality industry will be an added advantage.
Technologies
- Firewall
- WAN
- Wi-Fi
- Windows
Highlights
The position requires the ability and willingness to work on a roster basis, including both day and night shifts. Previous experience in the hotel or hospitality industry is considered an added advantage.