IT Executive (Night Shift)
About the role
The IT Executive (Night Shift) is responsible for providing day-to-day technical support and assisting in the management and maintenance of the organization's IT infrastructure, including networks, systems, hardware, and Microsoft 365 applications. The role involves troubleshooting and resolving hardware, software, and network issues, managing user accounts and permissions, maintaining IT asset records, and supporting IT operations such as backups, security, and compliance. The ideal candidate will have strong technical support skills, a problem-solving mindset, and the ability to work independently or as part of a team. The position requires flexibility to work during standard US business hours and calendar.
Must have
- Diploma or Degree in Information Technology, Computer Science, or a Technical related field.
- 2–4 years of experience in IT support or IT operations.
- Good knowledge of Windows, Microsoft 365, basic networking, Strong hardware, and troubleshooting.
- Knowledge of IT asset management and service-desk operations.
- Good communication, analytical, and problem-solving skills.
- Ability to work independently as well as within a team.
- Flexibility to work according to standard US business hours and calendar.
Nice to have
- Experience with Active Directory / Entra ID is an advantage.
Technologies
- Active Directory
- Azure
- Microsoft Entra ID
- Microsoft 365
- VPN
- Wi-Fi
- Windows
Highlights
This position requires working night shifts aligned with standard US business hours. Candidates must be flexible with their working hours to accommodate this schedule.
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