IT Executive (Night Shift)
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About the role
The IT Executive (Night Shift) is responsible for providing day-to-day technical support and assisting in the management and maintenance of the organization's IT infrastructure, including networks, systems, hardware, and Microsoft 365 applications. Key responsibilities include L1/L2 technical support, installation and troubleshooting of hardware and software, user account management, network monitoring, IT asset management, and supporting IT infrastructure such as CCTV, backups, and security systems. The ideal candidate will have 2–4 years of IT support or operations experience, a relevant diploma or degree, and strong troubleshooting and communication skills. The role requires flexibility to work night shifts aligned with US business hours.
Must have
- Diploma or Degree in Information Technology, Computer Science, or a Technical related field.
- 2–4 years of experience in IT support or IT operations.
- Good knowledge of Windows, Microsoft 365, basic networking, Strong hardware, and troubleshooting.
- Knowledge of IT asset management and service-desk operations.
- Good communication, analytical, and problem-solving skills.
- Ability to work independently as well as within a team.
- Flexibility to work according to standard US business hours and calendar. ( 8 Pm - 5 AM) / (7PM - 4AM) two way transport provided.
Nice to have
- Experience with Active Directory / Entra ID is an advantage.
Technologies
- Active Directory
- Azure
- Microsoft Entra ID
- Microsoft 365
- VPN
- Wi-Fi
- Windows
Highlights
This position requires working night shifts according to standard US business hours (8 PM - 5 AM or 7 PM - 4 AM). Two-way transport is provided for the shift. Flexibility to work these hours is essential.
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Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka