Infrastructure Engineer
About the role
The Infrastructure Engineer will be responsible for designing, implementing, and supporting core IT infrastructure, including servers, networking, backups, security, and device management. The role covers both on-premises and cloud infrastructure, user and system support, and ensuring operational resilience. Key responsibilities include managing physical and virtual servers, backup and recovery, identity and access management, networking and security, collaboration platforms, monitoring, patch management, incident response, and disaster recovery. The ideal candidate will have a strong troubleshooting mindset, customer focus, and the ability to manage multiple tasks effectively. A bachelor's degree in a relevant field and at least 5 years of experience in IT support or infrastructure operations are required. Experience with technologies such as Hyper-V, Veeam, Microsoft Entra ID, Intune, Defender, SonicWall, and Unifi is highly preferred.
Must have
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in IT support, system administration, or infrastructure operations.
- Hands-on experience with Windows/Linux systems, Active Directory, Office 365, Google Workspace.
- Working knowledge of networking, cloud services, and ITSM tools.
Nice to have
- Experience with scripting (e.g., PowerShell, Bash) is a plus.
- Relevant certifications such as CompTIA, Microsoft (MCSA/MCSE), AWS, Azure, or ITIL are preferred.
Technologies
- Active Directory
- AWS
- Azure
- Bash
- Cybersecurity
- Microsoft Entra ID
- Firewall
- Google Workspace
- Hyper-V
- IAM
- Intune
- ITIL
- Linux
- Microsoft 365
- PowerShell
- Rapid7
- RBAC
- SFTP
- SharePoint
- SSO
- VPN
- Windows
Highlights
The position operates on a roster basis with shifts that may include day (6:00 PM - 3:00 AM IST) or night (11:00 AM - 8:00 PM IST) hours, depending on project requirements. Relevant certifications such as CompTIA, Microsoft (MCSA/MCSE), AWS, Azure, or ITIL are preferred but not mandatory.
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