Associate - Business Support (UK Calendar - UK Shift)

H Connect International (Pvt) Ltdtopjobs.lk

Nov 13, 2026, 4:35 PM2d ago

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About the role

H Connect International is seeking an Associate - Business Support to join their team, working on a UK calendar and shift. The role involves reviewing and interpreting client problem statements, preparing process documentation, collaborating with founders to improve processes using a proprietary platform, and communicating with clients to clarify requirements or test processes. The position requires strong English skills, analytical thinking, and the ability to work in a remote team environment. Training on the platform will be provided. The company is a leading BPO provider and a subsidiary of the Hirdaramani Group.

Must have

Following a Diploma in IT, or a related field.
Minimum 6 months of hands-on experience in Quality Assurance (QA) will be an added advantage.
Willingness to work with AI models.
Strong command of written and spoken English.
Analytical mindset with the ability to understand and interpret problems effectively.
Strong communication skills with the ability to collaborate in a remote team environment.
Proactive, adaptable, and capable of working with limited direction.
Familiarity with business process design or lean principles.
Basic understanding of Standard Operating Procedures (SOPs).

Nice to have

Prior internship or brief exposure to client-facing environments (Preferred).

Highlights

The role follows the UK calendar and UK shift hours. Willingness to work with AI models is required. Prior internship or exposure to client-facing environments is preferred. The company values diversity and is an equal opportunity employer. Applications are added to a talent database for future opportunities.

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